- Service Agreement: By engaging with our organization’s services, you agree to abide by the terms outlined in this agreement.
- Responsibility: While we take utmost care in handling your shipments/products, we are not liable for damages incurred during transit unless caused by our negligence.
- Delivery Timeframes: We strive to deliver shipments/products within agreed-upon timeframes; however, delays may occur due to unforeseen circumstances such as weather or traffic conditions.
- Insurance Options: Insurance for shipments/products is available upon request. Please inquire about coverage options and associated costs.
- Payment Terms: Payment for services rendered/products purchased is due upon receipt of the invoice unless otherwise agreed upon in writing.
- Confidentiality: Any information shared with us during our services will be treated with the utmost confidentiality and will not be disclosed to third parties without consent.
- Termination of Services: Either party may terminate services upon written notice, subject to any contractual obligations.
- Product Availability: While we strive to maintain adequate stock levels, the availability of products is subject to change without notice.
- Pricing: Prices listed are subject to change without notice. Any price discrepancies will be communicated before processing the order.
- Returns and Exchanges: We accept returns and exchanges within [insert timeframe] days of purchase, provided the items are in their original condition and accompanied by a valid proof of purchase.
- Warranty: Products are covered by the manufacturer’s warranty, details of which will be provided upon request.
- Privacy Policy: We respect your privacy and will only use your personal information by our privacy policy.
- Shipping and Delivery: Shipping fees and delivery timeframes will be communicated at the time of purchase. Expedited shipping options may be available at an additional cost.
- Customer Support: Our customer support team is available to assist you with any inquiries or issues you may have regarding your purchase or shipment.
- Compliance: We comply with all relevant regulations and standards to ensure the safety and satisfaction of our customers.
Welcome to Enconvest Marketing & Investment Ltd